Terms and Conditions

Effective Date: 21/june/2026
Business Name: Nuvia Jewellery
Jurisdiction: Australia
Contact: info@nuviajewellery.com.au
1. Acceptance of Terms
By accessing or using this website and purchasing products from Nuvia Jewellery, you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree to these Terms, please do not use our website or services.
2. User Eligibility
You must be at least 18 years old or have legal parental or guardian consent to use this site and make purchases. By using this website, you represent and warrant that you meet these requirements.
3. Account Registration
To access certain features, you may be required to create an account. You agree to provide accurate, current, and complete information and to update your information as necessary. We reserve the right to suspend or terminate accounts for violations of these Terms.
4. Material Disclosures & Product Descriptions
Gold vermeil is not solid gold. Over time, the gold layer may wear with regular use or improper care.
we do not give any warranty on silver products as they may contain impurities and can erode with time
5. Pricing and Payment Terms
All prices are listed in Australian Dollars and are subject to change without notice. Payment must be made in full at the time of purchase. We accept Debit and Credit Card, Apple and google pay. Prices do not include applicable taxes or shipping fees, which will be added at checkout.
6. Order Acceptance & Cancellation
Orders are accepted upon dispatch. We reserve the right to refuse or cancel any order for any reason, including errors in product or pricing information, product unavailability, or suspected fraud. If your order is canceled after payment, you will receive a full refund
7. Custom & Bespoke Orders
Custom and bespoke jewellery orders require a non-refundable design fee and deposit upon approval of the final estimate. All custom-designed pieces are non-returnable and non-refundable.
8. Intellectual Property
All content on this website, including images, text, logos, and designs, is the property of nuvia jewellery and protected by copyright and trademark laws. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.
9. Limitation of Liability
To the maximum extent permitted by law,Nuvia Jewellery is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products, including but not limited to loss of profits, data, or goodwill.
10. Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting to this page. Your continued use of the website constitutes acceptance of the revised Terms.
11. Customer Advisory and Care Guidance
If you have a known allergy or sensitivity to nickel, copper, or other metals, please review product materials carefully and contact us with any questions before purchasing.To minimize the risk of irritation:Remove jewelry before swimming, bathing, exercising, or applying lotions, perfumes, or cleaning agents.Clean jewelry gently with a soft, lint-free cloth.Discontinue use immediately if you experience redness, itching, or rash, and consult your healthcare provider if symptoms persist.While our jewelry is designed for sensitive skin and we strive to use nickel-free alloys, we cannot guarantee that all individuals will be free from allergic reactions. We ( Nuvia Jewellery) are not responsible for any allergic reaction or medical conditions which occurs from our product.